Gloucester Quays

Shopping Center | Gloucester | England | United Kingdom

Outlet shopping center in Southwest

The Gloucester Quays Shopping Centre in Gloucester, England, is one of the largest and most successful outlet shopping centers in the southwest of the UK and a central part of the revitalized Gloucester Docks, a historic waterfront area. It opened on May 30, 2009, and spans a retail space of approximately 13,000 square meters. The center was built on the site of the former Fielding & Platt engineering factory, which was established in 1866 and remained active until the 1990s before being closed and the area made available for redevelopment. Gloucester Quays is now known as the largest designer outlet in the region, attracting millions of visitors each year who wish to take advantage of prices reduced by up to 70% on brand-name goods. It is considered one of the fastest-growing outlet destinations in the United Kingdom.

Designer outlet with discount offers

The shopping offer includes over 50 stores, featuring a mix of designer and high street brands. Prominent names include AllSaints, Calvin Klein, Ted Baker, Tommy Hilfiger, Levi’s, Skechers, Adidas, Clarks, Crew Clothing, Joules, Osprey, Radley, and a Marks & Spencer outlet. The selection covers fashion for women, men, and children, complemented by accessories, shoes, and home goods. In addition to the permanent stores, seasonal markets are held regularly, such as the Victorian Christmas Market or monthly food and craft markets showcasing local products and handmade goods. This variety makes Gloucester Quays attractive to bargain hunters as well as to visitors seeking high-quality brands.

Leisure activities at Gloucester Quays

Beyond shopping, the center is a significant leisure and dining destination. There is a wide variety of restaurants and cafés, including well-known chains like Pizza Express, Bill’s, Carluccio’s, Portivo Lounge, and Brewhouse & Kitchen, offering a broad range of culinary options from Italian to British casual dining. Many of these establishments are located right by the water, allowing for al fresco dining in the summer with views of the historic docks. Entertainment is provided by a modern Cineworld cinema with ten screens, including an IMAX auditorium, as well as The Gym, a fitness center that rounds out the leisure options. The proximity to cultural attractions like the National Waterways Museum and Gloucester Cathedral, both within walking distance, enhances the center's appeal as a day-trip destination.

Dining options in Gloucester Quays

The architecture of Gloucester Quays is modern and striking, featuring a distinctive “seagull wing”-shaped steel and glass roof over the central courtyard that lets in natural light and creates an open atmosphere. The design incorporates elements of the industrial past, such as the preserved facades of the former Matthews furniture factory, which is now part of the center. The location directly on the water of the Gloucester Docks, surrounded by Victorian warehouses, provides a picturesque and historical backdrop that sets it apart from typical shopping centers. This blend of old and new has been consciously emphasized in the development to honor the maritime history of the town.

Family shopping destination in Gloucester

The center is easily accessible, offering a multi-story car park with over 1,200 spaces, with the first two hours being free. It is just a short walk from the city center and is well connected to public transport, with bus and train links nearby. This accessibility attracts not only local visitors but also day-trippers from the region, including Bristol and Cheltenham, which are about an hour’s drive away.

Throughout its history, Gloucester Quays has undergone several developments. After a challenging start during the economic recession of 2009/2010, when visitor numbers initially fell short of expectations, it quickly recovered and expanded continuously. Between 2017 and 2018, new brands such as Ted Baker, Jack Wills, Timberland, Joules, and Cath Kidston opened, while plans were announced in 2018 for a £100 million investment to add a second level and renovated outdoor areas. A significant setback occurred with the fire at Provender Mill in October 2015, which caused £2 million in damage and was started by two teenagers; however, this did not hinder the center's growth in the long term.

Contact details

Web

Phone

Address
St Ann Way
GL1 5SH Gloucester

Map view

Opening hours

Sunday10:00 - 17:00
Monday10:00 - 20:00
Tuesday10:00 - 20:00
Wednesday10:00 - 20:00
Thursday10:00 - 20:00
Friday10:00 - 20:00
Saturday10:00 - 19:00

Reviews

11407 Reviews

Marc Sanders
09.03.2025

The outlet is good, what you'd expect from a designer outlet. But what makes Gloucester quays better is it's proximity to the docks, with some lovely cafes and restaurants. The city centre is a short walk. All in all it makes for an enjoyable afternoon in Gloucester.
George Price
08.03.2025

If it was raining great place to get under cover various shop's very clean floors good atmosphere
Robert Smith
07.03.2025

There’s a good selection of shops and the parking is convenient. There’s also a fair few cafes and restaurants to choose from. What’s really nice is the fact that you can go see the docks and get right back to shopping afterwards. The prices are reasonable in the shops, particularly during Black Friday promos. It would nice to see a more diverse range of shops as it mostly clothing biased but it’s a nice day out.
Stephen M Goldsmith
07.03.2025

The store area Not dog friendly so couldn't go in and it has taken the lifeblood out of the local high street but the whole area is amazing. The Park and Ride is not very good at out in the sticks but l do not think they get many tourists to warrant a good service
Jessie Shedden
05.03.2025

Stopped by yesterday - beautiful day for a wander around and first time exploring - it's clean tidy & peaceful with some fab eating and drinking spots. Explored a little of the shops - Cornish Bakery was fab! Pretty certain we'll return!
Rebecca Ahimsa-Rae
04.03.2025

Leaving an animal to die an agonising and lingering death is beyond repugnant. Something could have been done to save the trapped bird & you chose to do nothing. Absolutely vile.
Jim O'Toole
03.03.2025

Great modern mall with high street type chain shops and places to eat. Lots of security there. Large multi storey car park attached.
Juustha
02.03.2025

Excellent ...I love this place. My favorite shoe store is here
Angela T
27.02.2025

Lots of places to grab food or drink. Food Dock has a lot of independent eateries and worth a visit. Beautiful place to take a stroll and admire the historic surrounding.
Mickey Mouse
27.02.2025

The one star is for the shopping centre faceless place full of overpriced outlets the other four are all about the , the Quays itself fantastic to walk round fabulous Italian restaurant was found stunning food excellent service Settebello was definitely the star of our visit and we will return purely for that restaurant.
Rebecca Pattenden
31.12.2017

Just popped through here, as was going to the cinema with a friend.
Mark Ford
27.02.2025

Definitely worth a visit on a bright, dry day. History, waterside walk, designer outlet and food.
Waqqas Ahmed
26.02.2025

Great shopping experience
Joanne Hartwell
25.02.2025

Absolute waste of time. Outlet has dated shops all which are no cheaper. Outlet shops boring and need uplift either better brands not brands that died in the 80s. AVOID WASTE OF TIME. GO TO BICESTER OR CANNOCK.
John Court
23.02.2025

Nice in-town retail centre with a good range of shops and also fair choice of food venues.

 

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